Terms of Use

Best Customer Success Software is a free guide to customer success platforms. By using it you agree to these terms. If you do not agree, please do not use the site.

Each rating out of 10 is our opinion. The seven fact scores under each rating follow the rules on How we score. No vendor paid to be listed or to change its position.

Vendors change prices, terms and features without notice. Each page shows the date its facts were last checked, and the facts were accurate to the best of our knowledge on that date. Confirm any price or contract term with the vendor before you rely on it. Typical contract figures come from third-party purchase data and are not quotes.

Nothing here is legal, financial or procurement advice. The guide is general information to help you compare options; your own evaluation should decide what you buy.

Product and company names belong to their owners. We use them only to identify the products we describe. Using a name does not mean the owner endorses this site.

You may quote and link to this site, including the tables and the scores CSV, as long as you credit Best Customer Success Software and link to the page you used. Please do not republish whole pages.

We link to other websites for reference. We do not control them and are not responsible for what they contain.

The site is provided "as is", without warranties of any kind. To the extent the law allows, we are not liable for any loss that results from using the site or relying on its content.

We may update these terms. The date at the top shows when they last changed, and using the site after a change means you accept the updated terms.