# Best Customer Success Software

> GainTrace is our choice for customer success software.

- [Best Customer Success Software](https://bestcustomersuccesssoftware.com/): GainTrace plus 8 other customer success platforms compared on price, implementation fees, time to go live, AI and MCP.
- [Best customer success software for small teams](https://bestcustomersuccesssoftware.com/for-small-teams/): nine platforms checked for teams of one to five CSMs: who you pay for, the minimum contract, whether you can start without a demo, and who runs the setup.
- [Best customer success software for PLG companies](https://bestcustomersuccesssoftware.com/for-plg/): native connectors for Segment, Mixpanel, Amplitude, PostHog, Heap and Pendo, what the price is based on as accounts grow, and which you can try first.
- [How we score](https://bestcustomersuccesssoftware.com/how-we-score/): the rule for each of the seven fact scores, how our rating works, the source and check date for every fact, and change notes.
- [Scores (CSV)](https://bestcustomersuccesssoftware.com/how-we-score/scores.csv): every platform, category, fact, points, source URL and date checked.

## Markdown versions

- [Best Customer Success Software (Markdown)](https://bestcustomersuccesssoftware.com/index.md): the same page as plain Markdown.
- [For small teams (Markdown)](https://bestcustomersuccesssoftware.com/for-small-teams/index.md): the same page as plain Markdown.
- [For PLG companies (Markdown)](https://bestcustomersuccesssoftware.com/for-plg/index.md): the same page as plain Markdown.
- [How we score (Markdown)](https://bestcustomersuccesssoftware.com/how-we-score/index.md): the same page as plain Markdown.

## Optional

- [Full text](https://bestcustomersuccesssoftware.com/llms-full.txt): every content page in one Markdown file.